Dispatch and delivery

Most items are sent to you directly by our delivery partners. Delivery time depends on the item and where you are. Once your parcel has been dispatched, you will receive an email with its tracking details.

Where we deliver

We deliver to the countries listed at checkout.

Customs, duties and taxes

Depending on your country, customs duties or import taxes may apply to your order. Unless they are shown at checkout, they are not included in the price and are the customer's responsibility.

Customised wedding attire

Customised wedding attire is made to order. We agree the design, measurements, price and delivery time with you before you pay. Because each piece is made specifically for you, customised wedding attire cannot be returned or exchanged.

Returns

Return terms for ready-to-wear items depend on the item and are confirmed with your order. If something arrives damaged, faulty or not as described, contact us with your order number and a photo, and we will review it promptly.